Shipping & Delivery Policy

How To Find Shipping Costs?

After adding the item to the cart please add your shipping address to get an estimate. We aim to provide the most competitive shipping costs with the fastest delivery times to provide the best shopping experience for you.

Have Questions About Shipping?

For any questions regarding an order, a delivery, a product or anything you can think of please feel free to contact us at contact@winesilo.com.au or via phone anytime. We might contact you once in a blue moon if any unexpected delays occur to advise you.

How We Determine Shipping Price?

First factor is Size: shipping prices are calculated based on how large, heavy, or bulky the item is. Second is Location: deliveries to offshore/remote locations (including Tasmania) will attract higher delivery prices and delivery times depending on the final location. We will confirm delivery times and prices with you after the order has been placed.

When Will My Product Be Delivered?

Within 24 hours of receiving your payment our team will start the delivery process. Our product delivery estimate is between 3 - 14 working days for metropolitan areas and for regional we estimate to take 7 - 28 working days. The later being on very rare occasions. We know you are just as excited as us to get your new product and we aim to get it to your door as soon as possible. However, sometimes problems happen and we will keep you up to date if any delays occur.